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Fairway Green & Eastern Turf Maintenance

We are pleased to share that Eastern Turf Maintenance is now part of the Fairway Green family.

Our two brands have proudly served this community for decades, and by merging together, we will be able to continue to provide our valued customers with the utmost care and efficiency.

Don’t worry! All of your trusted service professionals are still a part of the team! They are just now part of the Fairway Green family. The service you have grown to trust will remain the service that you can expect. We are excited to continue serving you!

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Understanding the Transition

What is happening between Eastern Turf Maintenance and Fairway Green?

Eastern Turf Maintenance is joining forces with Fairway Green this summer, bringing added resources and support under one trusted local brand.

Why are these companies joining forces?

The merger brings together two complementary businesses to offer more services, faster response times, better value, and more competitive pricing for our customers.

Will there be changes to my service?

Your service will continue without interruption. We’re managing the transition carefully to ensure continuity and minimize disruption. Any changes to billing or communication will be minor and shared clearly in advance.

Service Continuity

Will my lawn care service be interrupted?

No. We’re committed to uninterrupted service throughout the transition. Your scheduled service dates will be honored, with the same quality work from the local, trusted team you know.

Who services my property during the transition?

Your existing service team will continue. As we integrate operations, we may optimize routes and crew assignments.

Will my service frequency or schedule change?

Your current service schedule will remain the same unless you request a change.

What if I'm not satisfied with my service?

Your satisfaction is our priority. If you have concerns about service quality, please contact us immediately. We have a dedicated team ready to resolve any issues quickly.

Service Quality and Standards

Will service quality be affected?

Service quality is non-negotiable. We’re committed to maintaining or improving the standards you expect. We’re combining best practices from both companies to deliver even better service.

Billing and Pricing

Will my pricing change?

No, services and price will remain the same.

How will I be billed after the merger?

You’ll continue receiving invoices as you do now. If we move to a unified billing system, the process will remain simple, and we’ll provide clear instructions before anything changes.

What about my current billing arrangements?

All existing billing arrangements will remain in place. If we transition to a new billing system, we’ll provide clear instructions and ensure your payment information transfers smoothly.

Will taxes or fees change?

We’ll maintain the current tax and fee structure. If regulatory changes require adjustments, we’ll notify you in accordance with state and local regulations.

Account and Services Access

Will my account information change?

Your account information will transfer securely. If your account number changed, check your email or contact us.

How do I access my account online?

We’re integrating online customer portals to give you better visibility into your services. During the transition, you may need to update your login information. We’ll send detailed instructions and support for this change.

Support and Communication

How will I get updates about the merger?

You’ll receive updates via email, mail, and phone calls.

Who should I contact with questions about the merger?

Call our customer support line at 919-571-9990, or email care@etmlawncare.com.

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